Manage viewer and stakeholder complaints related to published content under the Information Technology Act, 2000, through a transparent, time-bound, and compliant redressal workflow.
Offer customers a secure and compliant platform to raise, track, and resolve complaints—from service issues to loan disputes—ensuring accountability and RBI-aligned processes.
Enable structured, rule-based grievance handling with full audit trails, escalations, and impartial decision-making to uphold credibility and compliance.
Provide data principals a seamless way to raise and resolve complaints under the Digital Personal Data Protection Rules, with secure workflows, consent tracking, timelines, and full auditability built into the platform.